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Hibinate's Warranty

What does this warranty cover?

This warranty covers any defects in the chassis, frames, wheels, zippers, harnesses, seams in the covering, Velcro, and colorfastness of your Hibinate product, with the exceptions stated below.


What Does this Warranty Not Cover?

This warranty does not cover claims and damage from:

1. normal wear and tear, 

2. misuse such as, but not limited to, improper storage and product care,

3. maintenance and use other than that indicated in the user guide,

4. failure to follow the instructions in the user guide,

5. abuse, neglect, carelessness, or accident, 

6. caused by the modification or alteration of the product,

7. air transportation or freight damage, 

8. incorrect mounting or installation of third party parts that are incompatible with the product.

This warranty does not cover a Hibinate product whose Batch number has been damaged or removed. This warranty only covers damage and defects and does not extend to claims that you may have regarding dissatisfaction with the product in terms of its fit, weight, functionality, color or design. 

This warranty is limited to consumer - buyers of the product for their personal use or personal family or household purposes. This warranty does not extend to unauthorized purchasers of the product intended for resale or for purchasers who intend to use this product for commercial use such as rental of the product to others.


What Is the Period of Coverage?

This warranty remains in force for 12 Months from the date of purchase as long as you are the original purchaser who owns the Hibinate product. You must keep your receipt as proof of the date of purchase. It is recommended that you register you product online at Replacement or repaired parts will only be warranted for the remaining period of the original warranty.


What Will We Do to Correct Problems?

We will repair your Hibinate product at no cost to you, or if repair is not possible, replace the product. We will pay for transportation from and to the retailer that will service your Bugaboo product, as long as the repair or replacement is covered by this warranty. 


How Can You Get Service?

To obtain service for your Hibinate product, please contact us via e-mail at . When you submit a claim for service, you must provide a copy of the purchase receipt, a description of the issue with the product, and the product and/or photographs of the product or part which is broken or not working properly.


How Will State Law Affect Your Customer’s Rights under this Warranty?

To the extent permitted by law, this warranty is exclusive and in lieu of any other warranty, written or oral, including but not limited to any express warranty of merchantability or fitness for a particular purpose. The duration of any implied warranties, including any implied warranty of merchantability or fitness for a particular purpose, is expressly limited to this warranty period. Your exclusive remedy for breach of this warranty or of any implied warranty or of any other obligation arising by operation of law or otherwise shall be limited as specified herein to repair or replacement, at our sole option. Responsibility for incidental or consequential damages is expressly excluded.

This warranty gives you specific legal rights; you may have other rights that vary from state to state or province to province. Some states or provinces do not allow limitations on how long an implied warranty lasts and/or do not allow an exclusion or limitation of incidental or consequential damages. Therefore, the above limitations and exclusions may not apply to you.